We have various methods of contact to reach out and solve an issue with payments - At first instance reach out on the 24/7 live chat present when you sign in - https://client.payio.co.uk/sign-in We constantly want to ensure an excellent service is being received by...
Yes – We allow to option for recurring payments to be in place as to create an efficient environment for your business.
Payments can sometimes take up to 2 hours to process if there are necessary checks occurring however if a payment is still not received, please contact the Pay iO team or your dedicated Customer Success Manager.
Pay iO currently has no payment limits.
Payments are usually confirmed and deposited instantly. However, some payments may take up until the end of the next working day subject to compliance checks.
If you start on the home icon you will see the accounts option on the top left side. Once you click into this tab It will show you all the accounts that have active. You can then click into these accounts to make payments as you normally would.
You can send and receive payments seamlessly through our app with use of our open banking platform. This includes services such as crypto, FX and funds.
We pride ourselves on keeping things simple. That especially includes the onboarding process. At first instance we require a personal verification process check which is automated upon successful completion to proceed you through to the next stage. The second stage...
We support all forms of payment options including SEPA, SWIFT transfers, Local, Internal, and Between Accounts transfers. We also accommodate FX services.
I have tried to make a lot of payments within this hour however I am now having an issue with my 2FA
Currently for payments we can only allow for 6 sms authentication to be done in one hour or one sms per minute. Please take care when making payments.
Payments are usually confirmed and deposited instantly, however please allow for a 2 hour period for some payments to be approved.