Help Centre

Can I open multiple Pay iO Business Accounts?

You can have accounts for multiple businesses with Pay iO. You can now have up to six business accounts, as long as each account is for its own business and each business meets the Pay iO eligibility requirements. What personal data do I need to submit to use a Pay iO...

I have just signed up and can’t find my account details

If you have just signed up and completed your personal verification and now have access to your account in the first instance, we require you to complete your business verification as the next step in your application. To do this please click onto account on the top...

Does Pay iO accept non-UK businesses?

Pay iO is currently only available for Limited Companies and Sole Traders registered in the United Kingdom. If you are currently not operating in the United Kingdom we regret to inform you that we will be unable to process your application. We are working to launch...

What information do I need to open an account?

We will need some information from you to complete your business application. Incorporation details. Verification of your identity. A confirmation of your trading address Details of your shareholders and directors of your company. (They will also need to carry out...

Am I eligible to open an account with Pay iO?

If you have a Limited Company incorporated within the UK, or you are a Sole Trader with the eligibility to work in the UK, you are eligible for a Pay iO account, subject to approval. There are however various industries that present an unacceptable risk and would not...