Help Centre

How do I make an International Payment?

In order to make a payment click on to the payments tab within the desired account. There will be an option to send money in a purple tab > International Transfer > Fill out the recipient information and press continue. This will then be sent to the Pay iO...

When can I expect a payment to be completed?

The time it takes for a payment to be completed can vary depending on the type of payment method used. For SWIFT transfers, it typically takes 1 to 5 business days for the payment to reach the recipient’s bank account, depending on the participating banks and any intermediary banks involved in the transfer.

For SEPA (Single Euro Payments Area) payments within the European Union, the payment is usually processed within 1 to 2 business days. However, it’s important to note that the exact timeframe may depend on the specific banks involved and their processing times.

It’s always a good idea to check with your bank or payment service provider for more specific information regarding the expected completion time for your payment.