Help Centre

When can I expect a payment to be completed?

The time it takes for a payment to be completed can vary depending on the type of payment method used. For SWIFT transfers, it typically takes 1 to 5 business days for the payment to reach the recipient's bank account, depending on the participating banks and any...

How do I make an International Payment?

In order to make a payment click on to the payments tab within the desired account. There will be an option to send money in a purple tab > International Transfer > Fill out the recipient information and press continue. This will then be sent to the Pay iO...

Can I use your service to make international payments?

Yes – we allow for international payments to be made via SWIFT, Sepa.